Companion Care (Salford) Ltd

- Many recent reviewers describe a friendly, welcoming team, with reception staff and nurses often singled out for being approachable and helpful, and some owners saying it is easy to get appointments when needed. - Positive reviews also mention strong support in more involved cases, including fast testing, calm explanations, epilepsy work-ups, specialist referrals, acupuncture for arthritis, and support during a pyometra case. - Reception and follow-up remain a clear strength in feedback, with Emma Harris, Manasa, Graham/Graeme, and Eevee all named positively.

Services

•Diagnostics on site: the clinic lists an in-house laboratory for tests such as biochemistry and haematology, blood pressure monitoring, plus digital X-ray and ultrasound. Reviews also mention blood testing, ultrasound, X-rays, and quick testing during appointments.
•Surgery and inpatient care: the website lists an operating theatre, hospital ward and isolation unit, suggesting capacity for procedures and ongoing monitoring. Reviews mention support during a pyometra case and more urgent assessments for unwell pets.
•General veterinary care: routine appointments and follow-up care are reflected in reviews covering cats and dogs, including medication guidance, aftercare, and help with longer-term conditions such as epilepsy and arthritis.
•Pain management and referral support: reviews mention weekly acupuncture with May, an on-site acupuncture vet, for arthritis support, and praise for help finding the right specialists when needed.
•Dentistry and emergency care: dentistry and emergency cover are listed by the clinic.
•Out-of-hours arrangements: the website states that out-of-hours care is provided by Vets Now via a support line.
•Additional support and extras: the clinic also lists health plans, pet passports, educational workshops, bereavement support, and a veterinary nurse training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Emma Harris / Dr Emma: praised for calm explanations, fast testing, and helping owners feel reassured in stressful situations.
•Manasa: highlighted for guiding owners through more complex cases, including epilepsy investigations, X-rays, treatment discussions, and specialist referrals.
•May: mentioned as the clinic’s acupuncture specialist vet, with one owner reporting positive results from regular arthritis acupuncture sessions.
•Graham/Graeme and Eevee: repeatedly praised on reception and aftercare for being helpful, responsive, and good at keeping owners updated.
•Reviews also praise the wider reception, nursing, and vet team for being friendly, patient, and good with nervous pets.

Reviews

Google reviews show 4.3 stars from 512 reviews.

•Many recent reviewers describe a friendly, welcoming team, with reception staff and nurses often singled out for being approachable and helpful, and some owners saying it is easy to get appointments when needed.
•Positive reviews also mention strong support in more involved cases, including fast testing, calm explanations, epilepsy work-ups, specialist referrals, acupuncture for arthritis, and support during a pyometra case.
•Reception and follow-up remain a clear strength in feedback, with Emma Harris, Manasa, Graham/Graeme, and Eevee all named positively.
•Negative reviews focus on serious trust and communication issues in individual cases, including concerns about missing blood results, handling around routine blood sampling, the way findings were explained, one disputed emergency assessment, and one complaint about the cost quoted for an animal health certificate.

Reviews for Companion Care (Salford) Ltd

No VetsCompared reviews yet

Reviews from pet owners who enquired with Companion Care (Salford) Ltd through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 512 we track in total. Recent reviews may not be representative of overall sentiment.

N

1 week ago

Reception staff is lovely and attitude-free. The clinical staff is incompetent and very transactional. Also, £400 asked for an animal health certificate, which is beyond attempted theft. I really wish the law regulates these vet practices soon. Vet care’s core value should be animal care and welfare, it shouldn’t be a luxury.

Lewis Vickers

1 month ago

I’ve been taking my Golden Retriever Lemonade to Vets for Pets Salford for five years now, and I honestly couldn't recommend them more. The receptionists are all lovely and you can tell they genuinely love animals. The nurses are brilliant too, and it's always easy to get an appointment with one for the smaller things. The Vets work incredibly hard and consistently go above and beyond for Lemonade. Manasa in particular helped guide us through a really difficult period of uncertainty with Lemonade's epilepsy / x-rays, and was amazing in finding the right specialists for us. I am so grateful for her effort and expertise. We also see May, the on-site Acupuncture specialist Vet every week for acupuncture to help with Lemonade's arthritis, and the results have been really positive. Those weekly appointments have become the highlight of our week, which says a lot about how welcome May makes us feel. (Lemonade loves her) Lemonade is nearly 7 now and I know he's in wonderful hands 🙏🏻

Nikhita Gell

Nikki

The best vet practice! We’ve been coming for 8 years and very happy with the service and staff 😊

Andrew Coverley

2 months ago

All staff are lovely on all of our visits here. They now know us by face 🤣

matthew cooper

7 months ago

These people care about money and nothing else. This was done to my cat after taking routine bloods. Even though she'd had many sets of bloods taken from that practice before , and knowing full well how I can expect to see her when she comes out, they thought I wouldn't notice the clipper burn they gave her and tried to tell me that it was due to her overgrooming,that's why she was missing a layer of skin. They genuinely couldn't care less. If you get bloods from them make sure you get a copy. when they emailed my new vets certain sets of bloods were missing. I would advise you to take your loved ones elsewhere. My elderly cat was so traumatised by the experience she hid for 2 days when we got home. The pics were taken several days after the visit. I could not trust them again. My new vet has a completely different vibe...

Kristiyana Todorova

My vet today was absolutely amazing , friendly patient and really helpful.

Rebecca Hewick

The vets at this practice are incredible. In particular, Emma Harris. I was really worried when I saw my dog had blood in his urine but Emma talked me through all the possibilities and really kept me calm. I couldn’t believe how quick and efficient the testing process was too and thankfully my mind was put at ease quickly. Graham on reception was super helpful too! I couldn’t recommend this practice enough ❤️

Sarah McDermott

Companion are great, the staff are friendly and great with my cat. They can always fit you in when you need them

clare moran

8 months ago

If I could give 0 stars I would. Please do not trust this vets to care for your animals. I brought Frank in as an emergency Friday, shortness of breath, coughing all night, being sick, resting chest rise count of 48, having to hold him upright to stop the coughing, when we got there his symptons had calmed down (i had given his heart medication 2hrs earlier than normal). The vet who supposedly done an ultrasound had came back out and said the scan showed no signs of heart failure, no fluid around his heart, it was the same as the one done in December (bearing in mind the one done in December was done by someone they get on site to do, so I don't know what the difference is) he also made a joke where he thought he had fluid until he realised it was his bladder. He sent us on our way with a follow up appointment a week later with no additional medication and only advise was to instead of giving his Libeo twice a day spread it out 3xtimes a day. With no advise what to do if symptons were to happen again. The following day I took Frank to the emergency vets, same symptons shallow breathing, coughing, the emergency vets put him on oxygen and his condition deteriorated rapidly, they scanned him to find out he had blood and fluid around his heart (previous vet visit at Salford companion care assured us there wasn't, even though symptons were the same minus being sick). I asked the vet at the emergency how they missed this and she said she didn't know. The prognosis for Frank at this point was dire 0% oxygen, if they were to drain it she expected it could be minutes or hours before build up again. My boy had been suffering and we believed the vet at companion care when he said he was ok and his condition hadn't changed. The only choice at this point was to Pts my boy, I am beyond devastated. I would never trust this vets to care for an animal again.