Companion Care (Salford) Ltd – Vets in Salford
Clinic Overview
- Many positive reviews describe friendly, patient vets and staff, with owners saying they felt reassured, well supported, and able to get appointments when needed. - Reception and aftercare stand out consistently, with Graham/Graeme and Eevee often named for clear updates, quick responses, and supportive follow-up. - Several owners praise the clinic’s handling of more stressful situations, including quick testing, calm explanations, and support through a pyometra case.
Companion Care (Salford) Ltd is a Vets4Pets practice inside the Pets at Home store in Salford, with an in-house lab and pharmacy, digital X-ray and ultrasound, and facilities including an operating theatre, hospital ward and isolation unit. The clinic appears set up for both routine care and more involved cases, with dentistry, surgery and emergency arrangements also listed. Recent feedback is mixed overall: many owners praise the team’s kindness, efficiency and aftercare, while some report poor communication around tests, results and worst-case explanations.
Services
- •Diagnostics on site: the clinic lists an in-house laboratory for tests such as biochemistry and haematology, blood pressure monitoring, plus digital X-ray and ultrasound. Recent reviews also mention blood testing, ultrasound, and quick testing during appointments.
- •Surgery and inpatient care: the website lists an operating theatre, hospital ward and isolation unit, suggesting capacity for procedures and ongoing monitoring. Reviews mention neutering and support during a pyometra case.
- •General veterinary care: routine appointments and follow-up care are reflected in reviews covering cats and dogs, including medication advice and aftercare support.
- •Dentistry and emergency care: dentistry and emergency cover are listed by the clinic.
- •Out-of-hours arrangements: the website states that out-of-hours care is provided by Vets Now via a support line.
- •Additional support and extras: the clinic also lists health plans, pet passports, educational workshops, bereavement support, and a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Emma Harris (also referred to as Dr Emma in reviews): praised for expertise, calm explanations, and arranging quick testing that helped reassure worried owners.
- •Manasa (vet): described as knowledgeable, quick to diagnose, clear about treatment, and especially strong on medication guidance and keeping owners informed.
- •Graham/Graeme and Eevee: repeatedly highlighted on reception and aftercare for being responsive, helpful, and good at keeping clients updated during delays and after appointments.
- •Reviews also mention a male trainee staff member who handled a nervous cat well.
Reviews
Google reviews show 4.3 stars from 495 reviews.
- •Many positive reviews describe friendly, patient vets and staff, with owners saying they felt reassured, well supported, and able to get appointments when needed.
- •Reception and aftercare stand out consistently, with Graham/Graeme and Eevee often named for clear updates, quick responses, and supportive follow-up.
- •Several owners praise the clinic’s handling of more stressful situations, including quick testing, calm explanations, and support through a pyometra case.
- •Negative reviews mainly focus on communication, including concerns about missing or delayed test information, worst-case possibilities being presented in a way that felt alarming, and some reports of poor bedside manner or pets becoming very stressed.

