PetMedics Veterinary Surgeons - Salford

PetMedics Veterinary Surgeons - Salford is part of the PetMedics Veterinary Surgeons group (three practices). The group website describes access to both first-opinion care and a certificate-led referral/emergency & critical care hospital within the wider group, plus an on-site pet shop (at the hospital site). Public information about availability is mixed: the website describes a dedicated 24-hour emergency service with full-time night staff, while Google lists limited opening days/hours for this clinic.

From the latest reviews available to us, owners most consistently describe

• •a welcoming front-of-house experience (“made to feel welcome”) and staff who are “friendly and helpful”
• •staff remembering pets and owners over time (including knowing “all the pets that are coming in”)
• •dogs being actively helped to feel comfortable during visits (treats, cuddles, fuss)

Services

The PetMedics website lists the following services and capabilities across the group

• •Consultations (first-opinion appointments are described on the group website)
• •Emergencies & out-of-hours care (website describes a dedicated 24-hour emergency service with night staff)
• •Surgery, including referral services in
• •Orthopaedic surgery
• •Soft tissue surgery
• •Keyhole (laparoscopic) surgery
• •Referral services in
• •Cardiology
• •Dermatology
• •Internal medicine
• •Ophthalmology
• •Dentistry
• •Diagnostic tests & imaging (facilities listed: in-house lab, X-ray, ultrasound)
• •Microchipping
• •Parasite control
• •Pet travel documentation (GB)
• •Blood pressure checks
• •Home visits

Species the website says the group treats include dogs, cats, rabbits, small mammals (e.g., guinea pigs/hamsters/gerbils/ferrets), reptiles/tortoises, and multiple bird types (including backyard poultry and wild birds).

Accreditations listed on the website (for the hospital site within the group) include: RCVS Veterinary Hospital, RCVS Emergency Services Clinic, and Cat Friendly Clinic (Gold).

People

• •Charlotte (role not stated): mentioned by name in a recent review as “AMAZING,” with the owner highlighting that she seems to recognise returning pets and remembers previous conversations—from the initial call through bringing a puppy in.

Across recent reviews, the team is repeatedly described as friendly and helpful, with specific examples like making a “big fuss” of a dog during appointments (treats and cuddles) to help the visit go smoothly.

Reviews

Google rating: 4.4 stars from 80 reviews. “”

• •Owners repeatedly mention a warm, welcoming reception and staff who are “friendly and helpful.”
• •Continuity and recognition are called out—one reviewer says a staff member knows the pets coming in and remembers conversations.
• •Several reviews describe pets being made comfortable during visits (treats/cuddles and lots of attention while being seen).