Pet Medics Veterinary Surgeons - Walkden
Vets in Salford, Greater Manchester
Pet Medics Veterinary Surgeons - Walkden – Vets in Salford
AI Overview
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Pet Medics Veterinary Surgeons in Walkden, Salford, is a mixed-reviewed veterinary clinic offering a range of services, including a specialized veterinary nurse training facility. With a Google rating of 3.6 stars from 113 reviews, the clinic presents a mixed experience for pet owners.
Several customers have expressed high satisfaction with the clinic, particularly praising the knowledgeable staff and excellent care. Reviewers like Kelly Rose and Shanice Roberts commend the clinic’s staff for their expertise, especially in areas such as rabbit care and first-time puppy vaccinations, highlighting individuals like Adam for his exceptional diagnostic skills. Similarly, Karen Barraclough recounts a life-saving experience, expressing gratitude towards Sophie, Andrew, and the nursing team, especially Jo-Anne Edwards, for their dedication and professionalism.
However, not all experiences have been positive. Some reviews, like those from M M and Cat Lover, report dissatisfaction, citing issues such as a lack of empathy, poor communication, and inadequate documentation. M M specifically mentions a disappointing encounter with senior vet Ben Dixon, which left them questioning the clinic’s competence and transparency.
The feedback suggests that while many clients have had positive interactions and commend the clinic for its expertise and care, there are areas, particularly in communication and documentation, where improvements could be beneficial. Prospective clients are advised to consider these mixed reviews when choosing Pet Medics for their veterinary needs.
Special Services
Veterinary nurse training provided
Location
Petmedics
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Animals Treated at Pet Medics Veterinary Surgeons - Walkden
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Pet Medics Veterinary Surgeons - Walkden
Opening Hours
Reviews for Pet Medics Veterinary Surgeons - Walkden
Note: Showing the 5 most recent Google reviews. Recent reviews may not be representative of overall sentiment.
Kelly Rose
a week ago
Can’t recommend pet medics enough (both the hospital and the smaller practice)- I have been there many of times over the years and They have always been brilliant with all of my pets but mainly my rabbits. I have to thank Adam mainly for helping diagnose one of my rabbits with a condition. The knowledge he has is incredible and nothing is ever to much. Thank you to all of the team for always caring and and giving excellent service 😊 ps anyone struggling to find a vets with rabbit knowledge this is your place to go 😊
M M
2 weeks ago
We were referred to Pet Medics by our regular vet, and unfortunately, our experience was extremely disappointing. From the start, the staff showed very little empathy, and the first topic of conversation seemed to be about money rather than our pet’s wellbeing. Communication between staff members was inconsistent while our cat was under their care, leaving us confused and frustrated. When we raised our concerns with Ben Dixon, who we understand is a senior vet, his response was defensive and dismissive rather than understanding. If this attitude comes from senior staff, it’s sadly unsurprising that it filters down through the team. What concerned us most was the lack of proper documentation — no scan images were taken, and we were simply told to take their word for the diagnosis. This level of incompetence is unacceptable, especially in a place trusted with the care of beloved pets. Based on our experience, I would not recommend Pet Medics.
Shanice Roberts
3 months ago
Took our beautiful Elle for her first vaccinations all the staff were super friendly and absolutely lovely, the vet made us feel super comfortable gave her a check over the whole experience was really comfortable as a first time puppy owner 🥰💖
Cat Lover
5 months ago
Pet medics failed to diagnose a heart issue in time for our cat. When I left a negative review about my experience they removed it. We won't be using them again.
karen barraclough
a year ago
Sophie and Andrew and all the Nursing Team( especially Jo- Anne Edwards), saved Ella Edwards life. Ella was at another vets and was getting worse and was near to death, we brought her hear and after over 9 hour surgery the saved her life, perfect, kind and professional staff from everyone. Thankyou Mr Edwards
